- February 1, 2024: Updated.
- October 25, 2021: Published.
If the BitSight for IT Service Management by ServiceNow integration fails, your BitSight API token may have been revoked or is invalid.
If the Findings company dropdown is not showing a list of companies, your API token is not working. To update your API token:
- Navigate to the bottom of the page.
- Select Clear Token in the Disable Bitsight Integration section.
- Pick up our Integration guide instructions starting on step 4.
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