Approve new users in Trust Management Hub (TMH)

An admin must approve each new user before that user can access TMH. 

Applies to: TMH users with admin permissions

This article shows how to approve or reject a pending user from the User Management page.

Before you begin

  • You need admin permissions. Only an admin can approve or reject new users.
  • The User Management menu item appears in the left menu only for users with the required access level. If you do not see it, your account does not have that access.

Instructions

How do I approve a new user in TMH?

  1. Select User Management in the left menu.
  2. Find the new user in the list of pending users.
  3. Select the More Actions icon at the right end of the user’s row.
  4. Select Approve User.

How do I reject a new user in TMH?

  1. Select User Management in the left menu.
  2. Find the pending user in the list.
  3. Select the More Actions icon at the right end of the user’s row.
  4. Select Reject User.
Publish Date or Recent Edits
  • November 12, 2026: Published.
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