Vendor Score: Trust Score

The Trust Score is one of the vendor scores that measures the trustworthiness of a vendor based on security attributes best associated with their security posture. Based on a 0-100 scale, weights can be assigned to the Trust Score categories. Trust score categories must add up to 100%.

See the default Trust Score categories.

Configuring the Trust Score

You may configure and assign weights to the categories for the calculation of the Trust Score based on your business processes or your third party risk management program. If you do not want to include any category, simply assign 0% weight to it.

Trust Score Adjustment

Why Adjust the Trust Score?

External categories may impact the trustworthiness assessment. These are not fully captured by the standard evaluation process within the system. Use the Tiering page to adjust the Trust Score and increase or decrease it based on relevant information.

• Reflect additional risk categories accurately.
• Maintain Trust Scores that are both accurate and responsive to critical, additional insights.
• Ensure the assessments align with the most current and comprehensive information that is available.

  Example: A security breach that is not recorded in the system could necessitate a reduction in the Trust Score to accurately reflect this additional risk category. Similarly, if a monitored vendor is subject to sanctions, you might set their Trust Score to 0 to indicate they should no longer be considered for business.