Security Performance Management
Continuous Monitoring
Cyber Insurance
National Cybersecurity

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Collaboration Outbox

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  • February 22, 2023: Defined % Accepted and % Not Accepted in the collapsible overview.
  • November 11, 2021: Added navigational instructions for the Continuous Monitoring application.
  • June 17, 2021: Statuses renamed, “Access Enabled” renamed to “Open,” “Access Expired” renamed to “Resolved,” “Awaiting Response” renamed to “Pending,” & “Access Status”field renamed to “Collaboration Status.”

Your collaboration requests via the Enable Access Program are tracked in the Collaboration Outbox. Track requests made by you or your colleagues and see where your vendor or clients are in the collaboration process. This comprehensive overview of your collaboration allows you to adjust your communication strategies and internal processes, as needed. The complete history of these requests can help you and your teams determine:

  • To what degree your recipients have engaged with the requests.
  • Who sent the requests.
  • When the request was submitted.

Navigation Options

CM App: Collaboration

Insurance App: Client Engagement ➔ Access Invitations

National Cybersecurity: Collaboration

Bitsight API: GET /v1/access-requests

See Enable Access Program user permissions.

Overview

The collapsible overview shows:

  • Percentage of Portfolio Invited
  • Percent of Invitations Accepted
    • Accepted = Invitations that have been opened.
    • Not Accepted = Invitations that have never been opened.
  • Current Status Breakdown

See collaboration statuses.

Actions

Action Instructions
Collaboration messages: You can provide context via collaboration messages. See collaboration messages to view, send, export, and configure your notifications.
Customize the table:
  1. Select the Columns button at the top-right of the table.
  2. Check (include) or uncheck (exclude) a field to be visible in the table.
  3. Select Apply Changes.
Download [.csv] invitations: Select the Download button at the top-right of the table.
Filter invitations: Use the available Filters on the left.
Mark an invitation as resolved:
  • Use the Mark as Resolved button to the right of an invitation.
  • Check off multiple invitations and then select the Mark as Resolved button at the top of the table.
Resend invitation:
  1. Hover over an invitation.
  2. Select the Resend Invitation button.
View invitation details: Select an invitation.

Invitation Details

The details include:

  • Rating at time sent, if available.
  • If subscribed, the current rating.
  • The date of the invitation.
  • Sender information:
    • The sender’s organization.
    • The name of the sender.
  • Recipient information:
    • The recipient’s organization.
    • The name of the recipient contact.
    • The email of the recipient.
  • The reason why the recipient was invited to collaborate.
  • The most recent collaboration message to the recipient.

Fields

Field Description Filters
Date When the collaboration request was submitted.

Within the last:

  • 7d (7 days)
  • 1m (1 month)
  • 3m (3 months)
  • Custom
Sender The sender. Yes
To Company The recipient company. Yes
Recipient(s) Invitation recipients. Yes
Reason The reason why the recipient was invited to collaborate. Yes
Items for Review Supporting data shared as context, providing a starting point for discussions. Yes
Collaboration Status The status of your collaboration.  
Folder(s) The folder containing the recipient organization. Yes
Tier The tier assigned to the recipient organization. Yes
Action Plan The action plan assigned to the recipient organization. Yes
Relationship The company relationship between the sender and recipient. Yes
Life Cycle The recipient’s progress within Bitsight Life Cycle Stages. Yes

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