Customer Relationship Management Products and Their Risks Ingrid Customer Relationship Management (CRM) systems are used to manage a company's interaction with current and potential customers. Products provided by Customer Relationship Management business functions and their risks: Relationship Management Relationship management software is used to manage business contacts, track discussions, business account development. Risks: Data exposure; including client contact details and confidential business matters. Disruption of business continuity; including loss of analytics data, loss of pipeline data, and loss of customer and client confidence. April 1, 2025: Published. Related articles Fourth Party Business Functions Infrastructure Data Sources Service Providers [Used by Third Parties] GET: Subscription Information User Roles Feedback 0 comments Please sign in to leave a comment.