Add a user in Trust Management Hub (TMH)

Permissions

Only admin can manage users. See permissions.

Instructions

1. Click on User Management in the left-hand sidebar
2. Use the Add User button at the top-right. Required fields include: Name, Email, Role (drop-down menu)
3. Click Add User.

Good to Know

• 'Admin' role can add, modify, and delete users as well as manage all documents and customer connections. They can also access and manage the Vendor Risk Management application, if your company has that product.
• 'Operations' role can manage all documents and customer connections. They can also access and manage the Vendor Risk Management application.
• 'TMH Access Only Operations' role can manage all documents and customer connections.
• 'TMH Access Only Sales' role can initiate connections to share documents with customers and view documents and questionnaires.
• 'View Only' role can view but not edit documents, questionnaires, and customer connections. They can also view but not edit information in the Vendor Risk Management application.
• If your company uses SAML for authentication, access is controlled by your Identity Provider (IdP). BitSight Support and your BitSight Admins cannot add or modify users when user management is delegated to the IdP. For adding new users, you will need to reach out to your internal IT team so they can add accounts through the IdP.

Need to add a user in another Bitsight application? Click here for step by step instructions.