Managing Bitsight Communications

Bitsight communications are used to communicate activities within the Bitsight platform. These activities include:

• Alerts
• Notifications

Firewall rules, email spam filtering, proxy server settings by security systems, and policies may inadvertently block these communications. As a recipient of Bitsight communications, you will want to ensure that none of these important communications are blocked. As a recipient of Bitsight communications, including important alerts, you will want to ensure that none of these important communications are blocked by your firewall rules.

What is Allowlisting?

An allowlist is a cybersecurity strategy that approves a list of email addresses, IP addresses, domain names or applications, while denying all others.

Instructions

To set up an allowlist for Bitsight communications, configure your Sender Policy Framework (SPF) to authorize Bitsight. See How to Create a Sender Policy Framework (SPF) Record.

If SPF implementation is not a viable option, ensure that e-mail notifications sent from the following domains are allowed:

• bitsight.com
• bitsighttech.com

We don’t recommend going by specific IP addresses or IP ranges since IP addresses used to deliver Bitsight services are continually expanding as we grow to meet the critical communication needs of our customers.