How to Add a User

To add a new user to your account:

1. Navigate to the Users Tab tab in the Access Control page [ Settings ➔ Access Control ➔ Users].
2. Select Add User.
3. Enter the user’s email address and name in the blank fields on the Details tab.
4. Use the Groups dropdown menu to assign a user to a specific Access Control Group. If a user is not assigned to a group, they will be automatically assigned to the default group. This is the “All Companies” group by default, with access to all companies in your portfolio
5. Use the Role dropdown menu to modify the user’s role.
6. On the Contact Type tab, choose whether this user should receive collaboration invitations sent to your company.
7. Select Create.

If a user is not able to activate their account, go to Options ➔ Resend Welcome Email to resend the welcome email that includes their activation link.

You can add as many users or administrators as you’d like. You may create up to 300 users per month. If you've reached the allocated users for the month, you may create more in the following month or request to immediately create more users by contacting Bitsight Support.