Findings are reported in Coordinated Universal Time (UTC).
Actions
Assign a User for Issue Tracking
Instructions:
- Use the Select Users dropdown to select users to remediate the finding.
- Select Save.
Bulk Actions
The following bulk actions are available:
- Update Status:
- Assign users to remediate the finding.
- Leave a finding comment.
- Update remediation status.
- Rescan: Request a user-requested rescan.
Instructions:
- Select the Bulk Action button at the top of the table.
Change the Remediation Status
Update the remediation status for Issue Tracking.
Instructions:
- Use the Select Status dropdown to update the remediation status. See statuses.
- Select Save.
Company Notes
Add/view notes.
Instructions: Select Actions ➔ Add/View Notes at the top-right of the Findings Table.
Finding Comments
Comment on the finding (finding comments).
Instructions:
- Select the checkbox next to a finding, then select the Update Status button at the top of the table.
Customize the Data
Customize the data in the table.
Download Findings Data
Download the findings table (.csv).
- If the .csv contains 9000 or fewer rows of data, the download begins immediately.
- If the .csv contains greater than 9000 and less than 100,000 rows of data, the download runs asynchronously. When the download is ready, the user who requested it is notified with an email and a notification.
Filter
Use the Impacts RV Grade filter to see only findings that impact the risk vector grade. See omitted findings.
Generate Reports
The reports include:
Highlight the Primary Rating
Highlight the selected company as the primary.
Instructions:
- Select the Actions dropdown at the top-right of the Findings Table.
- Select Configure Primary Rating.
- Select an available self-published rating.
- Select Save Changes.
Request a Finding Rescan
Request a finding rescan.
Instructions:
- Select the checkbox next to a finding, then select the Rescan button at the top of the table.
Search Findings
Instructions: Do a text search using the search bar at the top-right. Text with matches are highlighted. See search fields.
View the Finding Details Sheet
See the Finding Details sheet.
Instructions: Select a finding from the table.
View the Service Providers Sheet
Instructions: Select Actions ➔ Service Providers at the top-right of the Findings Table.
View the Products Sheet
Instructions: Select Actions ➔ Products at the top-right of the Findings Table.
Tag Assets
Instructions:
- Select a finding to open the Finding Details sheet.
Default Fields
The following fields appear in the Findings Table by default. You can customize the table to include fields with finding details for specific risk vectors.
- Asset Importance
- The asset importance assigned to the asset associated with the finding.
- Assets
- The assets associated with the finding. An asset can be an IP Address, CIDR block, domain, or application.
- Assigned To
-
The user assigned to be responsible for remediating the selected finding. See instructions for assigning users.
Findings can be assigned only to users in your own Access Control Group.
- Attributed To
- The parent company and any subsidiaries the finding is attributed to.
- Comments
- Comments left on the finding.
- Country
- The country where the asset associated with the finding is located.
- [Date] First Seen
- The date when the finding was first observed.
- [Date] Last Seen
- The date when the finding was last observed.
- Details
- Details about the finding. Select the text for a more detailed explanation.
- Finding Identifier
-
The asset (e.g., IP, domain, host, application, port) and its status (e.g. online/offline, version, support status) that identifies the finding.
Refer to the Certificate Serial Number to identify TLS/SSL Certificate findings.
- Finding Severity
- The severity of the finding.
- Grace Period End Date
- The date the grace period for the infrastructure ends.
- Grade
- The current finding grade.
- Rescan
-
The status of a user-requested finding rescan. See rescan statuses.
- The current status persists until a user requests a new rescan on the finding.
- The rescan status does not show the status of automated scans. Automated scans may update findings with new information that a user-requested rescan was not able to update.
Finding rescan is available for select Diligence risk vectors. See the compatible risk vectors and rescan duration.
- Remaining Lifetime
- The remaining finding lifetime in days.
- Remediation Status
-
Your current progress on remediating findings. See remediation statuses.
Similar to finding comments and infrastructure tags, Remediation status does not apply across all companies in your ratings tree.
- Risk Vector
- The Bitsight risk vector.
- Status Updated
- The date when the Remediation Status or Assigned To fields were last changed.
-
Infrastructure tags assigned to this company.
- Impacts Risk Vector Grade
- Indicates whether a finding impacts the associated risk vector grade.
Risk Vector Fields
The finding details in the table vary depending on the risk vector. See details for:
- Compromised Systems Findings
- Diligence
- File Sharing (User Behavior Forensics)
- Public Disclosures
- February 21, 2025: Grace Period End Date field.
- February 12, 2025: Bulk actions and instructions for assigning users for Issue Tracking.
- December 4, 2024: Finding Details Sheet and filters moved to separate articles.
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